How to Impress a Patron

A patron came in today and she had three DVD titles that she was interested in watching. She remembered the first two, but could not remember the last title. As we’re talking and she’s trying to remember, she mentioned that she had been on a flight recently and that was where she had seen the movies and decided to rent them when she got home. I asked her which airline and how recently had she traveled. She looked at me like I was crazy, but she told me it was an international flight on United and they had traveled in the last couple of days.  I looked up “United Airlines Inflight Movies,” which led to the company’s “Inflight Feature Films” page and I was able to find the films she was looking for. This just served as a reminder that you can find all sorts of information online nowadays. Oh, and the patron was really impressed!

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